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Question

Error - Box Sign

  • June 10, 2025
  • 2 replies
  • 53 views

Hi!

I’m consistently experiencing errors when using Box Sign.
When it’s time for the signers to complete their part, they are unable to sign because the following error (shown in the attached photo) appears.

 

 

2 replies

  • Author
  • New Participant
  • June 10, 2025

 


Rona Box
  • Community Manager
  • June 10, 2025

Hi ​@PagosF058

Welcome to Box Community and we’re glad to assist! 

 

I’ll be creating a new case and someone from Box Product Support team will reach out to you via email. Please keep an eye out and we will be in touch. 

 

Thanks for posting!