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Question

Enabling metadata fields in File Request

  • May 27, 2025
  • 1 reply
  • 10 views

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Hi,

I recently upgraded to the Box Business plan in order to get access to the "File Request" feature. After creating a file request form/link, I wanted to add additional metadata fields but it tells me that "metadata is not enabled for your enterprise" -- is there a way to enable this in my file request form? Thanks. 

 


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1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Nestor, 

Welcome to Box Community and glad to assist!

Metadata is a feature reserved for Business Plus, Enterprise, and Enterprise Plus accounts. It is also available on developer accounts through https://developers.box.com. To upgrade your account, please contact your Box account team or reach through box.com/pricing

For reference, please see this article

Thanks for posting!