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Question

Enable to installation BoxSync

  • May 27, 2025
  • 2 replies
  • 113 views
C
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Hello,

I use BoxSync on my computer. Wanted to install BoxSync on my new computer but got this message "Failed to execute script main".

What should I do ?

Thanks

    2 replies

    C
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    Hi Frederic, 

    Welcome to the Box Community, I'm happy to help!

    Can you confirm if your computer meets the prerequisites stated in this article to be able to install and run Box Sync:

    If you've made sure your device meets these requirements, please try to uninstall and reinstall Box sync app:

    Let us know how it goes and if you have any questions!

    Regards,

    C
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    Hi France, 

    I suddenly can't open Box Drive today. I tried to uninstall it but failed. It simply doesn't respond. I've followed your above instruction try to uninstall again but failed. Does it related to the bfd_main script? Any solution to get it to resume? 

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