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enable gcm scope

  • August 27, 2025
  • 19 replies
  • 88 views

Please enable gcm scope in our application

App Id: 2250832
Enterprise Id: 171446498

please let us know if further details are required.

Best answer by Rona Box

Hi ​@luqiidev, welcome to Box Community! I moved your post to this related topic. 

To enable your application’s GCM scope, you could reach out to the Box Product Support team. To open a ticket, please contact support.

 

We hope to get this sorted out soon! 

 

19 replies

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Requesting to enable Global Content Manager Scope for the following account and application. We need to manage files and folders for all the users in our Box account.

Please find the following details: 

App ID - 1396151 (Heimdalls)
Enterprise ID - 730867244.
 
Please do let us know in case any other information required to enable the same.

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Hello Atul, 

Apologies for the long delay on this request. I have gone ahead and enabled the GCM scope for your application. Please note that you will need to reauthorize the application in the admin console and obtain a new token pair for the change to take effect.

Best,

Kourtney, Box Developer Advocate


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Hello

Could I get gcm scope added to our test app (user: 15026259845, enterprise: 792266645)?

 

Thanks


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Hi there, 

Welcome to the Box Community!

This will require our Box Support team to work directly with you so I've gone ahead and created a new ticket for you.

Please check your email for details and updates.
 
Thanks for your patience!
 
Best,

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Requesting to enable Global Content Manager Scope for the following account and application. We need to manage files and folders for all the users in our Box account.

Please find the following details: 

User ID
16121437470
 
Enterprise ID
261830

Client ID
nigji8v43roa0jgv7oo6ndpduvevprrg
 
Please do let us know in case any other information is required to enable the same.

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Hello, 

You will need to file a support request for this. I don't have access to turn on this feature for you. 

Best, 

Alex, Box Developer Advocate


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Hey, 

I have create the support request https://support.box.com/hc/en-us/requests/2527329

Thanks,
Mehmood Syed


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Requesting to enable Global Content Manager Scope for the following account and application. We need to manage files and folders for all the users in our Box account.

Please find the following details: 

User ID
18468982064
 
Enterprise ID
872590130

Client ID
jhk4co4oh0j3ndds4vvin2m7sazsbaa4
 
Please do let us know in case any other information is required to enable the same.

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We have also raised the support ticket : https://support.box.com/hc/en-us/requests/2563934


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Support will need to complete this request! Thanks. 


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Hello team,

 
Greetings of the day !!

We require to enable enterprise_content scope in one more app so can you please enable the  enterprise_content scope for given client ID?

Please find the requested details below :

[personal information--redacted]



Please let us know if there are any concerns or queries.

Thanks & Regards.

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Hi Sundhar, 

Welcome to the Box Community, I'm happy to help!

This might require some account specific information, so I've submitted a case to Product Support for this request on your behalf.

You should be receiving an email confirmation shortly. Please check your email for details and updates.

Thanks for reaching out and let us know how else we can help!

Regards,


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I need to enable the GCM scope for my app:

App Name: JWT Tirana

client id: [personal information--redacted]

enterprise id: [personal information--redacted]

Do i need to provide anything else?


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Hi Murat, 

Welcome to the Box Community, I'm happy to help!

I understand that you need to enable GCM for your account. I went ahead and submitted a support ticket for this request to assist on this.

Kindly check your email for details and updates.

All the Best, 


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Hi there, can I please have the GCM scope enabled for my server-side app

 

Clinet-ID:

tk3wwho96ihb4zh0tnwb00em3vg23gyx

 

App-ID:

2094887


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Hi Luqmaan, 

Welcome to Box Community and glad to help! 

We are thrilled to share that the all new Box Developer Community site is live! 

You may head over to forum.box.com to have our specialists to answer all your API related queries. 

Thanks for posting! 


Rona Box
  • Community Manager
  • August 27, 2025

Hi ​@user49

Welcome to Box Community, and we’re glad to assist! 

To accomplish your request, I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

 

Thanks for posting, and we hope to get this sorted out very soon! 


  • New Member
  • February 12, 2026

Hi there,

Can the GCM scope be enabled for my application?

App ID: 2510469

Enterprise ID: [removed by moderator]

Client ID: lvgbezph231yr90r00lv2swbujm9u22v

Thank you


Rona Box
  • Community Manager
  • Answer
  • February 13, 2026

Hi ​@luqiidev, welcome to Box Community! I moved your post to this related topic. 

To enable your application’s GCM scope, you could reach out to the Box Product Support team. To open a ticket, please contact support.

 

We hope to get this sorted out soon!