I emptied the recycle bin permanently, but the storage capacity shows no reduction. Since there were many large files storage capacity should have been freed up significantly. Can you help with this?
Question
Empty trash
Hi Krzysiek,
Welcome to Box Community and glad to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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