Hello,
I have removed everything from my Box folder and the trash, but there is still 15.5 Gb of space currently being indicated as used on my account.
Could you please run the script on my account (or completely reset the storage space) ?
My account id is 13340054.
Best,
Nicolas
Hi Nicolas,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.