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Question

Empty Box Folders

  • May 22, 2025
  • 1 reply
  • 42 views
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Hi,

Most of my box folders are empty and show a red caution sign. I am not sure how to restore and also what the red caution sign is for. 

 

Thoko

South Africa

    1 reply

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    Hi Thokozile, 

    Welcome to the Box Community!

    This would be something our Box Support team would like to investigate with you and may require specific account information. 

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.

    Thanks for your patience!

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