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I clear all the folders and files in my account (include clearing Trash) but it still display 16.2 GB used


 


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Hi there,


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting! 

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