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Question

Email Uploads

  • May 27, 2025
  • 1 reply
  • 24 views

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I upgraded to a business account to enable email uploads, but the functionality is still not appearing under settings.  Is there any further step I need to take?  I have read the support forums on this topic, but it refers to options that are not showing up under settings for me.

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Noah,

Welcome to Box Community and glad to assist!

Make sure you've enabled Email Uploads in Enterprise Settings. 

To check if Email Uploads is enabled: 

  • Log in via box.com and navigate to Admin Console> Enterprise Settings. 
  • Under Content & Sharing tab> Scroll down to Email Uploads and check 'Enable Email Uploads for all folders.'

Once you're done, please enable upload thorugh email. 

Thanks for posting!