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Email Uploads

  • May 27, 2025
  • 1 reply
  • 85 views
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I upgraded to a business account to enable email uploads, but the functionality is still not appearing under settings.  Is there any further step I need to take?  I have read the support forums on this topic, but it refers to options that are not showing up under settings for me.

    1 reply

    C
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    Hi Noah,

    Welcome to Box Community and glad to assist!

    Make sure you've enabled Email Uploads in Enterprise Settings. 

    To check if Email Uploads is enabled: 

    • Log in via box.com and navigate to Admin Console> Enterprise Settings. 
    • Under Content & Sharing tab> Scroll down to Email Uploads and check 'Enable Email Uploads for all folders.'

    Once you're done, please enable upload thorugh email. 

    Thanks for posting!

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