Hello folks,
Got a new user who is not receiving your email confirmation. I suspect it is on your Suppression List, can you please advise how to progress this ?
Question
Email on Suppression List - how to remove
Hi there,
Welcome to the Box Community, I'm happy to help!
This might require some account specific information, so I've submitted a case to Box Support on your behalf.
You should be receiving an email confirmation shortly. Kindly check your email for details and updates!
Best regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.