Skip to main content
Question

Email notifications

  • August 28, 2025
  • 2 replies
  • 47 views

I am not getting email notifications for uploads into a specified folder. When I upload a file into that folder, my boss gets the notification to his email box, but I do not. I went to this folder and enabled the the email notifications. This is important as this folder contains high-priority items to work on. I am an editor and these notification items have not been greyed out. 

2 replies

Rona Box
  • Community Manager
  • August 29, 2025

Hi ​@GregBurr

Welcome to Box Community, and we’re glad to with your upload notification. 

To get a closer look, I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

 

Happy Friday, and we hope to get this sorted out very soon! 

 


  • Author
  • New Participant
  • September 3, 2025

Thank you