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Question

Email notifications

  • May 22, 2025
  • 2 replies
  • 21 views
C
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Hi, I have a long-term box account and I used to receive email notifications when someone viewed my link. Is this not an option anymore? I didn't change any settings yet I don't receive notifications as the settings say I should. Thank for your help.

    2 replies

    C
    Forum|alt.badge.img

    Hi Paul,

    Welcome to the Box Community!  

    I'd like you to check first if you have the right actions in the boxes for which you would like to receive email notifications. 

    https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#emailnotifications

    If you do have the settings correct, please refer to this link: https://support.box.com/hc/en-us/articles/360043696174-Troubleshooting-Issues-with-Email-Notifications

    Best,

     

     

    C
    Forum|alt.badge.img

    Hi, my box options are a little different...

    I've selected "overide default settings" with all boxes checked and no emails are being filtered out ...yet, nothing.

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