Dear Fams and Box Cust Support
My email was no longer working, but i still have my phone number, is there a way to request for a password reset by authenticating via 2FA / OTP Code? Need help here, thanks
Page 1 / 1
Hi there,
Welcome to Box Community and glad to assist!
A member of our team will step in to provide assistance. Please keep an eye out and we'll send an email.
Thanks for posting!
I have a similar problem with two of my accounts. Can you please help me as well?
I have a similar issue as well - my email has changed , but retain my old phone number , can please help me as well ?
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.