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Question

Email ID incorrect.

  • August 14, 2025
  • 2 replies
  • 45 views

Email id showing in my box account is wrong as 

<personal information-redacted> which should be <personal information-redacted> 
how to correct it ?

i didn’t get any response from support team for my last post its been a month.

2 replies

Rona Box
  • Community Manager
  • August 14, 2025

Hi ​@Raveendra patil

Welcome to Box Community and we’d love to assist! 

I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

 

Thanks for posting, and we hope to get this sorted very soon! 


  • Author
  • New Participant
  • August 18, 2025

Please reach out to me at <personal information-redacted>