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Question

Email from Box... legit?

  • May 27, 2025
  • 1 reply
  • 8 views

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I recently received an email titled "Update regarding Box support for IPv6 access." The email is from boxteam@customer.box.com. Is this a legit email?

Within the email, it states "In the meantime, we encourage you to ensure your environment is properly configured for IPv6. You can use box-test.com to test your readiness for IPv6 connectivity, where you will see your IP in IPv6 format." Is this legit? I cannot find any reference to this within the Box website.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Greg, 

Welcome to Box Community and glad to assist! 

We've confirmed it with our Team and this is a legit email from Box.

For reference, you may visit this page

Thanks for posting!