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please send me another one

Need email confirmation


Hi Tomohiro, 


Welcome to Box Community and glad to help!


Please note that Box can only send a confirmation email once. In event that you missed receiving one or it has expired. We recommend going to the password reset route. 


Here are the steps to reset your password: 


  1. Visit https://app.box.com/reset and enter the email address associated with your Box account.

  2. Check your email, you will receive an email with a link to reset your password.

    • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.

    • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.

    • Also, check your spam folder in your email client for this email.

Hope it helps! 


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