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Question

Email Change

  • May 23, 2025
  • 1 reply
  • 7 views

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Somehow I accidently registered with my personal email address, but I am required to be registered under my business/university email address. How do I change this, or at the very least speak to a customer support agent to fix this for me?

 

Thanks!

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Keri, 

Welcome to Box Community and glad to assist! 

You must reach out your Box Administrator in order to add an existing user to their Enteprise. 

Thanks for posting!