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Question

Email already used in a Box account but not associated with an enterprise

  • May 27, 2025
  • 2 replies
  • 53 views
C
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Hi i cant add user to box because email already used in a Box account but not associated with an enterprise,can you help me on this. 

Thank you

    2 replies

    C
    Forum|alt.badge.img

    Hi there,

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting! 

    P
    • PVS-IT
    • New Member
    • May 29, 2025

    Hello,

    I have the same issue and cannot seem to resolve it.  Can someone from product support reach out.  

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