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Question

Email already used in a Box account but not associated with an enterprise

  • May 27, 2025
  • 1 reply
  • 49 views
C
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Hello,

I am attempting to add two users to my enterprise instance, but keep getting the error above even though the users have removed their accounts.

    1 reply

    C
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    Hi Phil, 

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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