Skip to main content

Hi there, I having an issue adding a new member and got a message saying "Email already used in a box account but not associated with an enterprise." How can I get this person added?

Thanks

Dougal

Hi Dougal, 

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!

Terms & ConditionsCookie settingsAccessibility statement