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Question

Email already used in a box account but not associated with an enterprise

  • May 23, 2025
  • 1 reply
  • 13 views
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Hi there, I having an issue adding a new member and got a message saying "Email already used in a box account but not associated with an enterprise." How can I get this person added?

Thanks

Dougal

    1 reply

    C
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    Hi Dougal, 

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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