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Question

Email already used in a Box account but not associated with an enterprise

  • May 23, 2025
  • 1 reply
  • 8 views

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Hello,

I'm getting this error when trying a user to our account. Please help.

Thanks,

Harpreet

1 reply

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Hi Harpreet,

Welcome to Box Community and glad to assist!

I have created a ticket to address your new user issue and a member from Product Support Team will get in touch, please keep an eye out. 

Thanks for posting!