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Question

Email already used in a Box account but not associated with an enterprise

  • May 23, 2025
  • 1 reply
  • 50 views
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Hello,

I'm getting this error when trying a user to our account. Please help.

Thanks,

Harpreet

    1 reply

    Forum|alt.badge.img

    Hi Harpreet,

    Welcome to Box Community and glad to assist!

    I have created a ticket to address your new user issue and a member from Product Support Team will get in touch, please keep an eye out. 

    Thanks for posting! 

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