Question
Email already used in a Box account but not associated with an enterprise
I am trying to setup a user within our company. I am getting the error “ Email already used in a Box account but not associated with an enterprise”. I cannot find a solution to this problem.
Hi Patrick,
Welcome to Box Community and glad to help!
This prompt means the user you're adding an existing Box user. You can follow these steps and let us know in this forum how it goes.
Hope it works!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.