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Question

Email Address Change

  • May 21, 2025
  • 1 reply
  • 501 views

How do I change the account email address on my Box account? I’m on the free version but my email is soon being deactivated since I’ll be changing jobs.

How do I change the email address on the account?

1 reply

Jey Bueno Box
  • Community Manager
  • May 23, 2025

 Hi ​@creaves, welcome to the Box Community!

 

You can update the email address associated with your Box account by following these steps:

  1. Log in to your Box account.

  2. Click your avatar icon in the upper-right corner and select Account Settings.

  3. Add a new email address that is not registered to any Box

  4. Make the new email as the primary email address.

  5. Finally, remove the old email address from your account.

Check out Login and Email Addresses for reference.

 

Please feel free to reach out to us if you have any other concerns. 😊