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Email address change

  • May 22, 2025
  • 1 reply
  • 9 views
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My work email address changed and I am unable to make the change within BOX.  Please contact me at

[personal information--redacted]

I am requesting a work ticket from BOX

    1 reply

    C
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    Hi there, 

    Welcome to the Box Community! 

    Based on the email you've provided, it has an active account in our system. You need to change that email email address to that account first before you can use it to another account. 

    Thanks!

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