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Question

Email address associated with another Enterprise

  • May 23, 2025
  • 2 replies
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Hi I am trying to add a user with the admin console and it says the user email address is already associated with another enterprise.  The user wants to be in our enterprise account how do we fix this please?

    2 replies

    Forum|alt.badge.img

    Hi Jason,

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

    Thanks for posting! 

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    Forum|alt.badge.img

    Hi Support, I also have this issue but dont know how to fix this?

    Thanks

    W

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