Editor deleted files/ Owner can't retreive

Question

I am looking for an answer on how to retreive pictures that were deleted by an editor? I am the owner of the file and i received an email noting the deleted pictures, but i can't find the deleted pictures in my trash. How can an editor delete an owners pictures, and how can i retreive them?

community-manager · Answer

Hi Matt,Welcome to the Box Community!If the files aren’t in your personal trash, they might be in the trash of the person who deleted the files. All users collaborating on a collaborative folder who have an Editor access level or above on the folder will be able to move, edit, add, and delete contents within this collaborative folder.If you know who deleted this content, please contact this user and instruct them to restore the files from their trash.https://support.box.com/hc/en-us/articles/360044196093-Manage-TrashBest,

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