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Question

Editing Excel files in desktop app not always available

  • May 27, 2025
  • 1 reply
  • 67 views
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I am able to open some Box files in the desktop app, but others only in Excel online. I have Box Tools installed. I notice same with the ability to lock some files but not others. Some of these files I am author of but others not.

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    1 reply

    C
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    Hi Tom, 

    Welcome to Box Community and glad to help! 

    You have a designated contact that will reach out to Product Support instead. You may go ahead and reach out to your internal helpdesk team so we could assist. 

    Thanks for posting! 

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