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Question

E-signature issue

  • May 27, 2025
  • 1 reply
  • 13 views

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Hello - The "send" in e-signature is grayed out and will not let me send.  Can you help?  Thank you.  

 

Robin Loux

[personal information–redacted]

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Robin, 

Welcome to Box community!

Please make sure that the Signature field is assigned to a signer. 

Article for reference: Sending a document for signature.

Thank you for posting!