Skip to main content
Question

E-mail problem

  • May 23, 2025
  • 1 reply
  • 40 views
  • Translate All
Forum|alt.badge.img
When I created my Box account account, I made a mistake in my email address. I put ".fr" instead of ".com". As a result, I am trying to be able to change my email address in vain. So I don't receive anything since my address is not the right one. Thank you very much for your help.

    1 reply

    Forum|alt.badge.img

    Hi Gérald, 

    Welcome to Box Community! 

    If you're unable to login to your Box account to change your email. We suggest to please create a new account and associate it with your correct email address. 

    Please start anew quick and free through box.com/pricing/individual. 

    Hope it helps! Let us know if you have clarifications.

    Translate
    Terms of ServiceAccessibility statement