Question
E-mail problem
When I created my Box account account, I made a mistake in my email address. I put ".fr" instead of ".com". As a result, I am trying to be able to change my email address in vain. So I don't receive anything since my address is not the right one. Thank you very much for your help.
Hi Gérald,
Welcome to Box Community!
If you're unable to login to your Box account to change your email. We suggest to please create a new account and associate it with your correct email address.
Please start anew quick and free through box.com/pricing/individual.
Hope it helps! Let us know if you have clarifications.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.