Duplicate Box Sync folders

Question

I accidentally moved my Box sync folder on my PC (running Windows 10). This triggered an error message that the folder was now unavailable, that Box Sync would quit, and the next time it ran it would create a new Box Sync folder. Now I have two Box Sync folders, one of which is non-functional. I would like to delete the non-functional folder, but Windows won't let me. The delete key does nothing. If I right click on the folder, Delete is not given as an option. What do I do?

community-manager · Answer

That worked, although the installer did not delete the old Box Sync folders. However, I was able to delete them manually.Thank you!

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