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Question

Downloads not permitted

  • May 23, 2025
  • 1 reply
  • 8 views

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I uploaded very large photography files to Box due to the fact that my external backup drive was corrupt. I have now erased that backup drive and reformatted it and want to download my files back to the external drive. Right now I am trying to download a folder to my computer and it’s showing “The operation couldn’t be completed. Operation not permitted” I’m stuck and need assistance. 

1 reply

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Hi Jodi, 

Welcome to Box Community and glad to help! 

We'll be needing more details in regards to your download issue. And let me create a ticket and have someone from Product Support to assist.

Please keep an eye to your email. 

Happy Weekend!