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Question

Downloading files

  • May 27, 2025
  • 1 reply
  • 12 views

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Downloading files used to simply donwload them to the downloads file in Windows it now opens them in the programme that created them e.g. Word. This is a complete pain. If I wanted to open the files I'd do so. Has a setting changed that I need to revert for my files?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Jo, 

Welcome to Box Community! 

I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

Thanks for posting!