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Question

Download speed

  • May 22, 2025
  • 4 replies
  • 31 views
C
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Very slow download speed while my internet connection work properly.Any similar isuue or idea?

    4 replies

    C
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    same issue here for multiple users in multiple locations.

     

    C
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    same issues here, files stalling at download getting 100meg in then stopping!

    C
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    Hi Everyone, 

    Welcome to the Box Community!
     
    I understand that you are experiencing slow download of your files in Box. This would be something our Box Support team would like to investigate with you and may require specific account information. 
     
    Please go ahead and submit a ticket to Product Support team via this page and someone will reach out to you to gather information and look further into the issue.
     
    Thanks for your patience!
    C
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    My internet is at 200Mbps but file download on BOX is at 320 kbps. Issue occurs on BOX site . ive tried on multiple devices and websites. Please advise.

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