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When attempting to open a file after I downloaded Box tools, I was requested to download Box Tools. There is Box Tools in control panel, but not in Task Manager on my computer,  How can I solve this problem?

Hi there, 


Welcome to Box Community and glad to assist! 


If you're still prompted to install Box Tools even after you've installed it, please follow the steps from this Community article, Continious Prompt to Install Box Tools


Hope it helps! 


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