Skip to main content
Question

Download files and wont let me save

  • May 23, 2025
  • 1 reply
  • 18 views

Forum|alt.badge.img

I try to download files, they download, then wHen I try to save them, they wont let me. As in they are no longer there!

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to the Box Community! 

For me to check, may I please have the following: 

  • Steps on how you download the files
  • Have you received any error message? 
  • Does it show successful download? Would you mind providing a screen recording? 

Looking forward in assisting you.