Hello,

It sounds like you've encountered an issue where clicking the lower of two download buttons for a file that cannot be previewed does not trigger an email notification. Could you clarify a few details so I can help troubleshoot this effectively?

Platform/Service: What platform or service are you using? For example, is this happening in a custom application, a file management system, or a third-party service?
File Type: Are there specific file types where this issue occurs, or does it happen with all files that cannot be previewed?
Expected Behavior: Should clicking either download button always trigger an email notification, or is there a specific reason one does and the other doesn’t?
Logs or Errors: Are there any error messages or logs associated with this behavior?

Best Regards
bella964

Maryland Health Connection gov

Logs or Errors: No

Platform/Service: Windows 11 Browser e.g. Firefox, Edge ...

File Type: it happen with all files that cannot be previewed, because these files have two download buttons

when click upper one, it appear this, and will trigger an email notification

but click below one, it just start downloading, and does not trigger an email notification.

It's been a long time. Is this bug not solved yet?