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Question

Download file causes app to become unresponsive

  • May 27, 2025
  • 2 replies
  • 4 views
C
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If I attempt to download a file I am viewing in the file viewer, the Android Box app becomes unresponsive. Eventually the OS asks if I want to wait or close the app.

    2 replies

    C
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    Hi Greg, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

    C
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    Did you get this resolved I'm having the same issue? Thanks

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