Skip to main content
Question

Download file causes app to become unresponsive

  • May 27, 2025
  • 2 replies
  • 4 views

Forum|alt.badge.img
If I attempt to download a file I am viewing in the file viewer, the Android Box app becomes unresponsive. Eventually the OS asks if I want to wait or close the app.

2 replies

Forum|alt.badge.img

Hi Greg, 

Welcome to Box Community! 

I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

Thanks for posting!


Forum|alt.badge.img

Did you get this resolved I'm having the same issue? Thanks