Question

Downgrade Seats

I need to Downgrade my total seats. I was not aware my package including unlimited external accounts.

Hi Matteo,

Welcome to the Box Community!

This will require our Billing team to work directly with you so I went ahead and created a ticket for you for an associate to help with your request.

Kindly check your email for details and updates.

Best,

I also need to downgrade my account, but I cannot figure out where to start that ticket.

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