How do I downgrade my plan? I missed that the price was actually triple due to a minimum of 3 users. I want to downgrade from Business Plus to just the Business account.
Question
Downgrade Plan
Hi Dan,
Welcome to the Box Community and thanks for your post!
Our Billing specialists can help with your request if you decide to downgrade your Business Plus plan to the Business account one, so I went ahead and created a ticket for you.
Please check your email for details and updates.
Thanks for your patience and let us know how else we can help you!
Best,
Hi Jeff,
Welcome to the Box Community!
Account administrators can submit a downgrade request by emailing cancel@box.com. Please provide the plan type to which you would like to downgrade. You can view here a side-by-side comparison of our offerings.
Check out this article for more details: https://support.box.com/hc/en-us/articles/360043694314-Downgrading-Your-Box-Account
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