Question
Downgrade my plan
I need to downgrade my plan to a simple one user account with very small storage
Hi Lance,
Welcome to the Box Community!
Have you checked this article on how to downgrade your Box account?: https://support.box.com/hc/en-us/articles/360043694314-Downgrading-Your-Box-Account
Account administrators can submit a downgrade request by emailing cancel@box.com. Please provide the plan type to which you would like to downgrade. You can view here a side-by-side comparison of our offerings.
Best,
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