Skip to main content
Question

Downgrade from Business Plus to FREE Individual

  • May 22, 2025
  • 1 reply
  • 20 views

Forum|alt.badge.img

I'd like to downgrade my account because I do not operate the account as a business anymore and would like to have just the FREE Individual account so I can still be a collaborator (under my current email) to other companies using BOX.

Thank you

1 reply

Forum|alt.badge.img

Hi Henrique,

Welcome to the Box Community! 
 
This would be best addressed by our Cancellations Team at cancel@box.com.   
Please check this helpful article from our Box Product Support page about "Cancelling your Box Account".
 
Best,