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Question

Downgrade account

  • May 22, 2025
  • 1 reply
  • 101 views
Forum|alt.badge.img

Hello.

Please downgrade my account to Free individual Plan.

    1 reply

    Forum|alt.badge.img

    Hi Dmitry, 

    Welcome to the Box Community!

    If you are looking to downgrade to a free Personal account, please submit a ticket or send an email to Box Cancellations team at cancel@box.com.

    Please make sure to remove any data past 10GB of storage before requesting to downgrade.

    Thanks for reaching out and please let me know if you have other questions!

    Best,

     

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