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Question

Downgrade

  • May 22, 2025
  • 1 reply
  • 14 views

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I want to downgrade my box licensing, i had sent a support request earlier to the billing team and not received any update.

Please assist

1 reply

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Hi Mohammad,

Welcome to the Box Community!
 
This will require our Billing/ Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help look into your request.
 
Kindly check your email for details and updates.
 
Best,