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Question

Downgrade

  • May 23, 2025
  • 1 reply
  • 29 views

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Hi,

 

I'd like to downgrade the plan to the [personal pro] and pay monthly, instead of annually. Could you let me know how I can process it? Thank you.

1 reply

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Hi Ariteru,

Welcome to the Box Community! I'm happy to help.

This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.

Best,