Skip to main content
Question

Downgrade

  • May 23, 2025
  • 1 reply
  • 70 views
Forum|alt.badge.img

Hi,

 

I'd like to downgrade the plan to the [personal pro] and pay monthly, instead of annually. Could you let me know how I can process it? Thank you.

    1 reply

    Forum|alt.badge.img

    Hi Ariteru,

    Welcome to the Box Community! I'm happy to help.

    This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.

    Best,

    Terms of ServiceAccessibility statement