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Question

Double account for the same mail

  • May 22, 2025
  • 1 reply
  • 38 views
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I made account for my company last week. Tried to reset my password today because I was denied access and made one more account for the same mail. So now I can access only new version and all my companies' materials are on my old account.

    1 reply

    Forum|alt.badge.img

    Hi Duka,

    Welcome to the Box Community!
     
    This would be something our Support team would like to investigate with you and may require specific account information.  
     
    It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.
     
    Thanks for your patience and please comeback and let us know how it goes.
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