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Question

Don't have access to authenticator app or backup codes

  • May 23, 2025
  • 2 replies
  • 26 views

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Please resent my authenticator app or backup codes.

2 replies

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Hi Alex, 

Welcome to Box Community and I'm here to assist! 

We have created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!


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i'm in the same case.

I can't have access to may account  because I don't hace  backup codes or QR

Please resent my authenticator app or backup codes.Please resent my authenticator app or backup codes.