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Question

Doesn´t synchronize

  • May 22, 2025
  • 1 reply
  • 45 views
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Hello, I have followed the instructions of France in order to synchronize.

Unsynch, then synch again. Still, nothing happens.

How do I solve this problem?

Greetings, Agnes

    1 reply

    C
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    Hi Agnes,

    Welcome to the Box Community!

    Sorry to hear that the instructions I shared did not help resolve the issue. 

    Can you share you use case to our product team and submit a new ticket on this page so the team can take a look and for further troubleshooting?

    Thanks for your patience and I hope this gets resolved soon!

    Best,

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