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Question

DOES NOT WORK UNDER MACOS BIG

  • May 22, 2025
  • 1 reply
  • 16 views
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IMPOSSIBLE TO OPERATE;

Here is the message:

"UPDATE SYSTEM EXTENSION

A program updated one or more system extensions signed by "Box, Inc." To complete the update, you must approve it in System Preferences> Security & Privacy. "

And impossible to do this manipulation, the message constantly reappearing.

Help!

    1 reply

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    Hi Jean, 

    Welcome to the Box Community and thanks for participating in the forum!

    Our engineering team is aware of the issue installing Box Drive on the latest macOS Big Sur and continuously working for a fix. 

    In the meantime, please go ahead and submit your ticket about this issue to our support channel and click "Contact Support" just above this page to get direct assistance from our support teammates.

    Appreciate your patience and thanks for your understanding! 

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