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Does Business Plus not support MFA? I have Business Plus, and it wants me to upgrade to set MFA.

  • October 6, 2026
  • 1 reply
  • 9 views

We have Business Plus, and it seems like in order to add MFA, we need to upgrade. Is that true? Is MFA a security feature only available in enterprise? Is my account provision wrong, or is it really not a feature? 

Best answer by Rona Box

Hi ​@TS-IRP, 

Welcome to Box Community, and we’re here to answer your questions in enabling your Multi-Factor Authentication.

 

If you are enabling the Multi-Factor Authentication requirement across all users in your organization. Note that it can only be enabled through Security tab in Enteprise Settings. 

To access the Security tab, you need to have atleast an Enterprise plan. Business Plus and below will have to upgrade. 

 

Meanwhile, MFA can be enabled across all plans, including individual free users! Each end users must configure it in their Account Settings. You can find the complete instructions from the article, “Multi-Factor Authentication Set Up for Your Account.”

 

Hope it helps! 

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • Answer
    • October 6, 2026

    Hi ​@TS-IRP, 

    Welcome to Box Community, and we’re here to answer your questions in enabling your Multi-Factor Authentication.

     

    If you are enabling the Multi-Factor Authentication requirement across all users in your organization. Note that it can only be enabled through Security tab in Enteprise Settings. 

    To access the Security tab, you need to have atleast an Enterprise plan. Business Plus and below will have to upgrade. 

     

    Meanwhile, MFA can be enabled across all plans, including individual free users! Each end users must configure it in their Account Settings. You can find the complete instructions from the article, “Multi-Factor Authentication Set Up for Your Account.”

     

    Hope it helps! 

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