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Question

Does Box support different password policies for user connecting via an IDP\SAML solution?

  • July 10, 2025
  • 1 reply
  • 117 views
M

I have a mix of users connecting to Box via an IDP\SAML solution and with “native” Box credentials.  Is it possible to have mutiple “password policies”.  E.G., users connecting via an IDP\SAML solution like Okta would NOT be required to periodically reset their passwords (they would not actually be “entering” a Box username or password), while users logging in with Box usernames and passwords (not via IDP\SAML) would still be required to periodically change their passwords?

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • July 11, 2025

    Hi ​@Michael_E, 

    Welcome to Box Community and we’d love to help!

    I’ll go ahead and create a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

     

    Thanks for posting and we look forward in getting this sorted out very soon!

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